9/15/10

Resume



345 86th St. Apt 322
Brooklyn, NY 11209
(917) 684-8653   beatricebel@hotmail.com
Beatrice Acevedo
Objective
To secure a position that allows me to offer my public relations, sales and language skills for company growth.
Experience
2001-present                         Mayfair New York Hotel                            New York, NY
Sales Manager
·     Aggressively pursues new business opportunities by prospecting, qualifying, negotiating and closing deals with new accounts.
·     Conducts persuasive verbal sales presentation to prospective clients.
·     Analyses and understands competition strengths and weaknesses.
·     Forecasts hotel’s occupancy and directs all sales efforts to maximize revenues, including outside sales calls and trade shows attendance.
·     Coordinates hospitality services with a focus on customer relation and accommodations.
·     Demonstrated ability to build positive client relationships. Known for maintaining a high client retention rate.
·     Conducts sales administrative duties such as weekly activity reports, maintenance of files and account history.

2000-2001                               Berlitz Language Center                             New York, NY
Student  Services Representative
·     Conducted first lesson interview.
·     Handled students’ questions and concerns.
·     Provided support for the Program Representatives.
·     Actively participated in the Berlitz Study Abroad Program including enrollment, scheduling, counseling and accommodation of foreign students.

1996-2000                               RGB Management                                 New York, NY
Assistant Manager / Customer Service Representative
·     Handled customers’ concerns and requests.
·     Conducted bi-weekly inventory.
·     Purchased, displayed and marketed merchandise.
·     Executed strategies that expanded sales.
Education
Saint-Berthuin College                                                                        Malonne, Belgium
Major in Education ( French, English, Dutch )
Fire Safety Director Certificate of Fitness (FDNY)

Languages
Fluent in French, English and Spanish. Good knowledge of Italian.

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